At DKH FASHION LTD, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, we offer a straightforward return and exchange process.
Eligibility for Returns & Exchanges
Items must be returned within 30 days of receipt.
Products must be in their original condition, unworn, and with all original packaging and tags intact.
Customized or personalized items may not be eligible for return unless defective.
How to Initiate a Return or Exchange
Contact our Customer Support team via email at payment@DKHFASHION.com or by phone at +44 7877 178150.
Provide your order number and reason for the return or exchange.
Our team will provide instructions for securely sending your item back to our warehouse.
Refunds
Once the returned item is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be processed within 7–10 business days to your original payment method.
Refunds will reflect the purchase price paid, excluding shipping fees unless the item was defective.
Exchanges
If you wish to exchange an item for a different size or style, please indicate your preference when contacting us.
Exchanges are subject to product availability.
Shipping Costs for Returns
Return shipping is the responsibility of the customer unless the item is defective or incorrect.
Contact Us For any questions regarding returns or exchanges, our support team is ready to assist you: Email:payment@DKHFASHION.com Phone: +44 7877 178150
We are committed to making your shopping experience smooth and ensuring that you are delighted with every purchase from DKH FASHION LTD.
